Contact us

We always love to hear from you and contacting us is easy

You can email us anytime. We’ll get back to you as soon as possible.

You can contact us by phone on 131 243 during the following times:

8:30am to 8:30pm Monday to Thursday,
8:30am to 8:00pm Friday,
9:00am to 1:00pm Saturday (note: all times are shown in EST).

If you are not in Australia, please contact us online.

Travel, Home & Car insurance Customer Service times:

8:30am - 5:30pm Monday to Friday
9:00am - 1:00pm Saturday (note: all times are shown in EST).

HBA Health Insurance Administration
Reply Paid 4463
Melbourne VIC 8060

Visit one of our HBA centres to speak with one of our friendly customer service consultants.