Other contact options
We always love to hear from you and contacting us is easy
By phone
You can contact us on 131 243 during the following times:
8:30am to 8:30pm Monday to Thursday,
8:30am to 8:00pm Friday,
9:00am to 1:00pm Saturday (note: all times are shown in EST).
If you are not in Australia, please contact us online.
Travel, Home and Car insurance Customer Service times
8:30am - 5:30pm Monday to Friday
9:00am - 1:00pm Saturday (note: all times are shown in EST).
By mail
HBA Health Insurance Administration
Reply Paid 4463
Melbourne VIC 8060
By email
You can email us anytime. We’ll get back to you as soon as possible.
 | Email us |
In person
Visit one of our Sales Centres to speak with one of our friendly staff.
| Find the Sales Centres closest to you |
